Trust & Safety
Built so you can’t get scammed.
CivicCars is the only Australian car marketplace where verification is mandatory, not optional. Here’s exactly how the trust gate works.
Government ID verified
Every seller passes biometric ID verification before they can list. Buyers see the verified badge before they spend a minute messaging.
PPSR check on every listing
We run a fresh PPSR check on every VIN. Money owing on the car? Stolen? Written off? You see it before you offer.
Fraud AI on every message
Our AI scans every chat for off-platform handoffs, deposit traps, and known scam scripts. You get a warning before you get burned.
Money stays inside the platform
All payments — verification, CivicPoints, dealer plans — flow through CivicCars. No wires. No gift cards. No crypto.
PPSR Explained
The Personal Property Securities Register, demystified.
PPSR is the federal register of secured interests over personal property — including cars. If a previous owner financed the vehicle and didn’t pay it off, the lender can repossess it from you after you buy it.
CivicCars runs a PPSR check on every active listing. Result is shown publicly on the listing page so buyers can verify before paying.
Sample report
PPSR-A8KZ29Q1
- VIN matchYes
- Money owingNone
- Written offNo
- StolenNo
- GeneratedToday
Fraud AI
Every message, scanned in real time.
Our AI watches for known fraud markers: off-platform messengers, suspicious payment rails, absentee-seller scripts, and high-pressure language. When it finds them, the conversation is flagged for ops and the buyer gets an immediate warning.
off_platform_chat
WhatsApp, Telegram, Signal asks
high_risk_payment
Western Union, gift cards, crypto
fake_escrow
Bogus 'eBay Motors' / Carfax escrow
absentee_seller
Overseas / deployed scripts
pressure
Deposit-now urgency
phone_in_message
Phone numbers in chat